The Shaw Renewables Remote Monitoring service allows our team to securely access your boiler and manage your settings at our head quarters or on the road.
FAULT ALARM MONITORING
Faults and error alarms are sent directly to our service support team who work quickly to evaluate, diagnose and resolve issues with minimal downtime.
Our skilled service operators can help you resolve issues using technical phone support, getting your boiler operational quickly without incurring call out fees.
Our remote monitoring package gives you expert technical support from our service team during normal working hours, using visualisation software to monitor your boiler interface in real time.
Dependant on boiler capabilities, often all that is needed to get started is a stable internet connection via an Ethernet cable, provided by yourself.
A skilled operator can monitor your system in real time, enabling them to make some adjustments or guide you through any simple “user” processes should a fault occur.
As service partners of leading biomass boiler brands, our engineers have installer codes to access top level settings.
If an error occurs the Shaw Renewables team can access boiler settings that customers cannot to fault find and get your boiler running again.
LOOKING FOR MORE CONTROL?
Whole system controls make your heating system truly efficient and reduce costs
manage demand not constant temperature
monitor heat networks
monitor individual heat consumers
The mini box that gives you
MAXIMUM fuel savings
Minibems is a demand management system for complex heating systems that enables significant energy reductions and cost savings.
Visit our sister company Smart M&E to start taking control of your heating system.